Welcome To: FamilyAutoCenter-Houston.com
Family Auto Center, Inc. engaged in business Since October of 1993 |
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The Goal at Family Auto Center is to provide our customers with complete VEHICLE MAINTENANCE & REPAIR SERVICE by offering both minor and major repairs on light trucks, cars, vans and medium trucks and vans. At Family Auto Center we cater to your vehicle needs because we understand your need to keep a safe and dependable vehicle operating with minimum of expense and down time. Whether you need repair on a company vehicle or personal vehicle, we would like to be YOUR ONE STOP REPAIR SHOP. |
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Store Hours:
Monday thru Friday 7:00am - 6:00pm .CST
Closed Saturday and Sunday
Contact Info
Email: familyauto1@comcast.net
Phone: 713-450-2759
Fax: 713-450-4332
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ABOUT US
Family Auto Center, Inc. engaged in business October of 1993, originally purchased by Thomas Martin. I, Jim Winters, was hired as General Manager in August 1995 by Tom Martin. My duties were to oversee completed operations on a day to day basis. In September 2001, Thomas Martin retired and I purchased the company from him. Thomas Martin is still a share holder in the company. The company was built on Customer Satisfaction, Honesty, and Fair Pricing. All of our technicians are ASE Certified, myself, I am Master Certified with an L1 Advanced Performance Specialist Certification. I have worked in the automotive repair business since I was about 5 years old when I started helping my father in his garage.
My wife, Dina,help run the business when she's not working at her job.
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Family Auto Center takes pride and a professional attitude when repairing each vehicle we service. We employ 5 technicians and generally have repairs completed the same day. E-mail us at our address or call or come by and see us- You will be glad you did.
About NAPA AutoCare
As a NAPA AutoCare Center, we follow a strict Code of Ethics so customers will know up front what to expect. As part of this code, we pledge to:
- To perform high quality diagnostic and repair service at a fair price using quality Napa parts
- To employ ASE certified technicians
- To be dedicated to customer satisfaction
- To exercise reasonable care for the customers property while in our possession
- To obtain prior authorization and provide a price estimate for work performed
- To provide a system for fair settlement of customer complaints should they occur
- To maintain the highest standards of our profession
- To uphold the integrity of all members of the NAPA AutoCare Program
Our National NAPA AutoCare Warranty
We currently offer the NAPA AutoCare "Peace of Mind" Warranty, providing our customers with 12-months/12,000-miles of worry-free protection on qualifying parts and labor. Wherever you may travel, our warranty is honored at over 13,000 NAPA AutoCare locations across the country.
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